Aquila

Privacy Policy for Clinic Appointment Booking Application

Effective Date: January 1, 2024

Aquila Softwares ("us", "we", or "our") operates the Clinix+ (the "Application").

This Privacy Policy describes how we collect, use, and disclose personal information when you use our Application and the choices you have associated with that information.

1. Information Collection and Use

We may collect several types of information for various purposes to provide and improve our Application.

Personal Data:

  • When you use our Application to book appointments, we may collect personal information such as your name, email address, phone number, and other relevant contact details.
  • We may also collect information about your medical history or specific health conditions to ensure appropriate scheduling and care.

Usage Data:

  • We may collect information regarding your interactions with the Application, such as the date and time of your appointments, duration of visits, and actions taken within the Application.

Device Information:

  • We may collect information about the device you use to access our Application, including the device type, unique device identifiers, IP address, and mobile network information.

2. Use of Information

We may use the information collected for various purposes, including but not limited to:

  • Facilitating appointment bookings and managing scheduling.
  • Providing personalized healthcare services based on your medical history and preferences.
  • Improving the functionality and user experience of our Application.
  • Communicating with you regarding your appointments, updates, and important information related to our services.
  • Conducting research and analysis to enhance our services and offerings.

3. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With healthcare professionals and staff involved in your care to facilitate appointment scheduling and delivery of services.
  • With third-party service providers who assist us in operating the Application and delivering services, subject to confidentiality agreements.
  • When required by law or legal process, or to protect our rights or the safety of others.

4. Data Security

We take appropriate measures to safeguard the personal information collected through our Application against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also opt-out of certain communications or data processing activities. Please contact us using the information provided below to exercise your rights or if you have any questions about our privacy practices.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

7. Data Retention and Deletion Policy

We retain user data only for as long as necessary to provide and improve the Clinic Appointment Booking Application, manage appointments, maintain user accounts, provide support, ensure security, and comply with legal or regulatory obligations. Account and profile information are retained while the user account remains active. Appointment records, medical-related records, and service history may be retained as needed for healthcare, clinic operations, legal compliance, dispute resolution, and record-keeping purposes. Users may request the deletion of their account and personal data by contacting us at [insert contact email]. Once a deletion request is received and verified, we will delete or anonymize the user’s personal data within 30 days, except where retention is required for legal, regulatory, security, fraud prevention, or legitimate business purposes. Backup copies of deleted data may remain in our secure backup systems for a limited period and will be deleted or overwritten according to our regular backup cycle, usually within 90 days.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [admin@aquilasoftwares.com].

By using our Clinic Appointment Booking Application, you agree to the collection and use of information in accordance with this Privacy Policy.